DELIVERY PROCESSING TIME  : HOLIDAY SCHEDULE PROCESSING TIME
All orders will be processed for dispatch within 3 working days.

In order to reduce our footprint, delivery will be carried out by SELECTED COURIERS and has to be acknowledged by the customer.
In the event of the customer being unavailable for delivery, the package(s) will be returned to the local depot for collection within 7 working days. A re-delivery after this period will incur a charge.
Additional charges may incur if the courier imposes on a returned package after attempted delivery to customer.

International customers should be aware that import duties/taxes may be issued by the governing body.
Please note that orders cannot be delivered to a P.O Box/BFPO address by our couriers.

INTERNATIONAL ORDERS:
We accept International Orders and ship Worldwide. Please note that there might be additional fee charged by your card issuer/bank for international transactions and neither by Sheabutter Cottage nor our payment processors.
Kindly check with your Customs' office of any prohibited items before placing your order. Sheabutter Cottage cannot accept responsibility for packages being returned to us if the goods are restricted/prohibited in the country of delivery. Any charges incurred for returned packages will be borne by the customer.
All deliveries have to be signed for by the customer. In the event of the customer being unavailable for delivery, the package(s) will be returned to the local depot for collection within 7 working days. A re-delivery after this period will incur a charge. Additional charges may incur if the courier imposes on a returned package after attempted delivery to customer.
Please be aware that import duties/taxes may be issued by the governing body and delays might be due to customs' clearance. We cannot deliver to a P.O Box/BFPO address via courier services.