Workshop: Cancellation

Cancellation and Rescheduling Policy

If you need to cancel your booking, please contact Sheabutter Cottage as soon as possible.  Cancellations made more than 14 days before the workshop date will receive a full refund or the option to transfer to another available date.

Late Cancellations

Cancellations made within 14 days of the workshop date are non-refundable.  This is because materials are prepared specifically for your session.  You may however, transfer your place to another person if you are unable to attend.  Please notify Sheabutter Cottage of the name of the new attendee before the session begins.

Rescheduling

If you need to reschedule, please get in touch at least 14 days before your workshop.  We will do our best to move your booking to another available date, subject to availability.

No-Show Policy

If you do not attend your scheduled session and have not contacted Sheabutter Cottage in advance, your booking will be considered a no-show.  In these instances, the workshop fee is non-refundable and cannot be transferred to another date or person.

Workshop Changes

In the unlikely event that Sheabutter Cottage needs to cancel or reschedule a workshop due to unforeseen circumstances, you will be notified immediately.  You will be offered a full refund or the option to move your booking to an alternative date.